Our Customer Service professionals are ready to assist you with your wagering account and technical support questions.

Account Related Questions & Tech Support

Call 631-853-1000, Dial 1

Hours:
Mon-Fri: 9am-5pm
Sat & Sun: 10am – 6:00pm

Voicemails can be left during off hours, and customer service will return calls promptly upon opening.

Email: customerservice@suffolkotb.com

Mailing Address for Deposits and Withdrawals:

Suffolk OTB Customer Service
1180 Veterans Memorial Highway
Hauppauge, New York 11788